Big Red
(607) 272-2000
409 College Ave
Ithaca, NY 14850
Shipping and Storage services faq employment about us contact
Appointment Guide
How can I set up an Account?
  • On the homepage (www.bigredboxes.com) press register.
  • On the Account Registration Page, enter your information and press submit.
How can I set up an appointment to have my packages picked up for storage?
  • Log-in to your Account (See How can I set up an Account? to get a Username and Password)
  • On the Account Management page, press create in the Storage Contract section.
  • Create a Contract Nickname and enter Payment Method and press submit. If using a credit card, please remember to enter the expiration date.
  • Note: Your credit card will be charged at the time of the appointment.
  • Click the red link containing your selected contract nickname.
  • Click the red link titled "Schedule Storage Item Pickup Appointment".
  • Enter your information for the appointment including Date, Time, & Location and then press submit.
  • * If you receive a message that we have reached our capacity for that time, please select another date or time, or call our office *
How can I set up an appointment to have my packages delivered to my residence after having been in storage?
  • Log-in to your Account (See How can I set up an Account? to get a Username and Password)
  • On the Account Management page, Click the red link titled "Schedule Storage Item Delivery Appointment".
  • Enter your information for the appointment including Date, Time, & Location and then press submit.
  • Please note: If you receive a message that we have reached our capacity for that time, please select another date or time, or call our office.
How can I set up an appointment to have packing supplies delivered to my residence?
  • Log-in to your Account (See How can I set up an Account? to get a Username and Password)
  • On the Account Management page, press create in the Storage Contract section.
  • Create a Contract Nickname and enter Payment Method and press submit. If using a credit card, please remember to enter the expiration date.
    Note: Your credit card will be charged at the time of the appointment.
  • Click the red link containing your selected contract nickname.
  • Click the red link titled "Add Packing Supplies".
  • Enter the quantity of each item needed and press submit.
  • Click the red link titled "Schedule Supply Delivery Appointment".
  • Enter your information for the appointment including Date, Time, & Location and then press submit.
  • Please note: If you receive a message that we have reached our capacity for that time, please select another date or time, or call our office.
How can I set up an appointment to have my packages picked up for shipping?
  • Log-in to your Account (See How can I set up an Account? to get a Username and Password)
  • On the Account Management page, press create in the Shipping Contract section.
  • Create a Contract Nickname and enter Payment Method and press submit. If using a credit card, please remember to enter the expiration date.
    Note: Your credit card will be charged at the time of the appointment.
  • Click the red link containing your selected contract nickname.
  • Click the red link titled "Schedule Shipping Item Pickup Appointment".
  • Enter your information for the appointment including Date, Time, & Location and then press submit.
  • Please note: If you receive a message that we have reached our capacity for that time, please select another date or time, or call our office.
Frequently Asked Questions
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